Shipping policy
Shipping Policy
Last updated: August 2026
1. Delivery Area
GERDESH currently delivers in particular to:
-
Germany
-
Member States of the European Union
-
Switzerland
-
Great Britain (England, Scotland and Wales)
The countries and regions actually available for delivery at the time of ordering are displayed during checkout.
We currently do not deliver to Northern Ireland.
2. Germany
Shipping Costs
For deliveries within Germany, we charge:
€3.95
Standard shipping is free for orders of €99.95 or more.
Delivery Time
The estimated delivery time is:
1–3 business days
3. European Union
Shipping Costs
For deliveries to other Member States of the European Union, we charge:
€6.95
Standard shipping is free for orders of €99.95 or more.
Delivery Time
The estimated delivery time is:
3–7 business days
4. Switzerland
Shipping Costs
For deliveries to Switzerland, we charge:
CHF 8.50
Standard shipping is free for orders of CHF 99.95 or more.
Delivery Time
The estimated delivery time is:
3–7 business days
Import and DAP
Shipping to Switzerland is generally made under the following delivery term:
DAP – Delivered at Place
Import taxes, customs clearance fees or other import-related charges may apply upon import.
These charges are generally payable by the recipient unless they have already been collected by GERDESH during checkout.
Such import charges are not included in the shipping costs charged by GERDESH.
Free shipping does not mean that any applicable import taxes, customs clearance fees or other import-related charges are covered by GERDESH.
5. Great Britain
Under these terms, GERDESH delivers exclusively to:
-
England
-
Scotland
-
Wales
We currently do not deliver to Northern Ireland.
Minimum Order Value
For deliveries to Great Britain, a minimum merchandise value of:
£150
applies.
The merchandise value after discounts is decisive.
Orders with a merchandise value below £150 are not accepted for delivery to Great Britain.
Shipping Costs
From the required minimum merchandise value of £150, standard shipping to Great Britain is:
free of charge
Delivery Time
The estimated delivery time is:
3–7 business days
Import and DAP
Shipping to Great Britain is generally made under the following delivery term:
DAP – Delivered at Place
Upon import, the following charges may apply in particular:
-
Import VAT
-
customs duties, where applicable
-
customs clearance fees
-
other import-related charges
These charges are generally payable by the recipient unless they have already been collected by GERDESH during checkout.
Free shipping does not mean that any applicable import taxes, customs duties or customs clearance fees are covered by GERDESH.
These charges may be collected by the shipping provider or the competent authorities before or upon delivery.
6. Shipping Cost Overview
Germany: €3.95
Free from: €99.95
European Union: €6.95
Free from: €99.95
Switzerland: CHF 8.50
Free from: CHF 99.95
Great Britain: free shipping for orders meeting the required minimum merchandise value of £150
The applicable shipping costs are displayed during checkout.
7. Delivery Time Overview
The estimated delivery times are:
Germany: 1–3 business days
European Union: 3–7 business days
Switzerland: 3–7 business days
Great Britain (England, Scotland and Wales): 3–7 business days
Business days are Monday to Friday, excluding applicable public holidays.
For deliveries to Switzerland or Great Britain, the actual delivery time may be extended due to customs clearance.
If a different delivery time is stated for a specific product, the delivery time shown on the respective product page or during checkout shall apply.
8. Print-on-Demand
Our products may be manufactured using a print-on-demand process.
This means that a product may only be produced or printed after we receive your order.
If a different processing or delivery time applies to a specific product due to production, this will be stated on the respective product page or during checkout.
9. Shipping Provider
Shipping is generally carried out via DHL or another shipping provider indicated during checkout.
Once your order has been shipped, you will receive a shipping confirmation and, where available for the respective shipment, tracking information by email.
10. Customs Clearance
For shipments to Switzerland and Great Britain, additional documents may be required for customs clearance.
This may include an invoice or commercial invoice.
The order and invoice data required for customs clearance may be transmitted to our fulfilment and shipping providers as well as to the relevant transport and customs authorities.
Customs clearance may extend the delivery time.
11. Delivery Address
Please make sure that you provide a complete and correct delivery address during checkout.
If an order cannot be delivered due to an incorrect or incomplete delivery address, please contact us at:
12. Delivery Delays
If there is an exceptional significant delay in production or delivery, we will inform you where possible.
Your statutory rights remain unaffected.
13. Returns
Information regarding cancellation, returns and return shipping can be found in our separate Cancellation and Returns Policy.
In the event of a standard cancellation or voluntary return, the customer bears the direct costs of returning the goods, insofar as permitted by law.
For easier return processing, our returns portal may be used:
https://retourenfulfillment.de/
Use of the returns portal is voluntary.
Alternatively, the goods may be returned with sufficient postage to the return address stated in our Cancellation and Returns Policy.
The direct costs of the return shipment are also borne by the customer in this case, insofar as permitted by law.
For defective, damaged or incorrectly delivered goods, the statutory warranty rights apply.
Where GERDESH is required to bear the necessary return shipping costs due to a defect or incorrect delivery, these costs will not be charged to the customer.
14. Contact
General Enquiries and Complaints
Cancellations
GERDESH
Owner: Hamza Ammar
Am Spörkel 82
44227 Dortmund
Germany
Email: kontakt@gerdesh.com
Website: https://gerdesh.com
Last updated: August 2026